Ask a Water Question

Ask a water question!
If you have a water question, here are some of the ways you can get an answer:

Ask an Expert

• Virginia Cooperative Extension

Call a hotline

• Wellcare Hotline (Water Systems Council) Toll-free: 888-395-1033 (M-F, 8 a.m.-5 p.m.,ET)
• National Environmental Services Center at West Virginia University Toll-free technical assistance from certified operators, engineers, and scientists: 304-293-4191
• U. S. EPA Safe Drinking Water Hotline Toll-free: 800-426-4791, M-F 10 a.m.-4 p.m.; information about drinking water and groundwater programs authorized under the Safe Drinking Water Act. The service is also available online.

For a Virginia groundwater question:

• Try the Virginia Department of Environmental Quality/Office of Groundwater Characterization website. The site includes contact information for groundwater specialists for different Virginia regions, groundwater publications, a wells database, and a springs database.

For a household drinking water question:

• Try the Virginia Household Water Quality Program website. The site explains the Virginia Household Water Quality Program’s county-based drinking water clinics and provides a listing of upcoming clinics to be held in counties across the state. Links to numerous resources that address groundwater and drinking water quality, and private water system maintenance are included (on the home page, click “Resources”).

Contact the Water Center

• Get in touch with us at water@vt.edu or (540) 231-5624.